FAQ

 
  • Our care coordinator will reach out to you to schedule a free 10-15 min phone consultation. In this call, you can learn about the practice and the clinical background of each clinician. The care coordinator will also provide recommendations regarding clinician fit and will help you in scheduling the first assessment session.

    Treatment consists of 1-2 assessment sessions and therapy sessions thereafter. Treatment length varies. It can last for months or years, depending on client’s progress and desire to continue with treatment. Some clients also ask to return to therapy after a significant life event or for brief “booster” sessions in order to refine what they have learned.

  • Therapy has both practical and emotional aspects.

    On the practical level, there may be specific characteristics you are looking for and may want to keep in mind:

    • Do I want structured sessions or a more fluid approach?

    • Do I want to focus on learning concrete skills or allow for more exploration?

    On the emotional level, trust how you feel:

    • Do I feel understood?

    • Do I feel cared for?

    You can address these questions with your therapist and collaborate on how to make it work. It is also okay if you decide to not continue with your therapist. The most important thing is that you find the right match for you.

    If you’d like to change therapists, we can match you with another Bold Psych therapist or provide you with contact information for other group practices and therapists.

  • Blue Cross Blue Shield (BCBS) and Anthem
    We take in-state and out-of-state BCBS plans (HMO/PPO/Indemnity). Anthem is also a part of BCBS. Depending on your insurance plan, fee coverage varies.

    Out-of-network (OON)
    If you have non-BCBS insurance, your insurance company may pay for OON therapy. HMO plans, however, do not cover OON services.

    Examples of insurance plans (PPO/POS) that cover OON therapy for our clients:

    • Aetna

    • Allways/Mass General Brigham

    • Cigna

    • Harvard Pilgrim

    • Optum

    • Point32Health

    • UnitedHealthcare (UHC)

    • Tufts

    Out-of-network PPO/POS plans typically reimburse clients for 50-80% of session costs, with some plans covering 100% of the costs.

    For both BCBS and OON plans, we have a service that will submit claims for you. For OON clients, if you prefer superbills, we can also provide those as well.

    Private pay

    If you decide to not use your insurance, there is the option of private pay.

    With this option, there are no insurance companies that will require a diagnosis, assess for the “medical necessity” of your therapy, or determine the frequency or duration of treatment. Prior to treatment, you will also receive a “Good Faith Estimate”, which includes the total cost of services.

  • Assessment (60 min): $235-290

    Therapy (50-55 min): $210-260

    Options

    Your sessions may be covered by insurance.

    If your insurance plan only covers a portion of the fee or not at all, or if you want to opt out of using insurance, you can also use a Health Saving Account or Flexible Spending Account (HSA/FSA) to cover session fees.

  • To work with one of our clinicians, please email us at info@boldpsych.com or complete our Contact Form. Our care coordinator will reach out to you to schedule a free 10-15 min phone consultation to discuss your needs and match you with a therapist.

    If you would like to work with a clinician who does not currently have openings, please let us know. We can add you to our Notifications List and email you when that clinician has openings.